• Managing an application portfolio and associated projects. • Identifying opportunities for application optimization, redesign, or process improvement - focused on collaboration systems and internal tools. • Providing application administrative support across applications as needed. • Partnering with business stakeholders, vendors, and IT management to provide a strategic vision for new and supported applications and create system roadmaps and business processes. • Addressing the various needs, concerns, expectations of stakeholder groups in planning and executing projects, meeting project requirements, and creating project deliverables. • Building a strong technical culture around our business systems that emphasizes technical excellence, rapid iteration, strong security, and frictionless user experiences. • Manage application maintenance outsourcing & software contract agreements.
• 3-5 years of experience in an Applications Manager or similar role preferably supporting SaaS applications. • 2 years of Vendor management. • Deep hands-on experience with application implementations, enhancements, and integrations. • Experience managing ticketing, CRM, ERP (SAP) systems is an advantage • Proven functional experience with business units including Employee Communications, Engineering, IT. • Strong communication skills, with the ability to clearly explain system changes and functionality to all employees • Experience setting up ongoing procedures for collection and review of project statuses and goals. • Excellent verbal and written communication skills